Vice President, Payments & Fraud Prevention

TL;DR

Vice President, Payments & Fraud Prevention: Lead global payments and fraud strategy for a high-scale ticketing platform with an accent on operational excellence, cost optimization, and growth initiatives. Focus on driving data-driven insights, cross-functional partnerships, and resiliency in 24/7 fraud operations across multiple regions.

Location: Los Angeles, CA (onsite). Employer does not offer work visa sponsorship.

Salary: $173,215 - $210,000

Company

hirify.global is a leading ticketing platform selling millions of tickets annually to events worldwide, headquartered in Los Angeles as a subsidiary of AEG.

What you will do

• Lead global payments and fraud prevention strategy, shaping product roadmaps and commercial decisions.
• Oversee payment and fraud costs with data strategies for actionable financial insights.
• Position payments and fraud as growth drivers through optimizations and strategic partnerships.
• Manage payment provider accounts, infrastructure understanding, and KPI optimization.
• Improve core metrics like authorization rates, fraud incidence, and chargeback recovery.
• Lead 24/7 global fraud team across North America, Europe, and APAC with consistent processes.
• Partner cross-functionally with Finance, Operations, Product, and Engineering for growth and execution.

Requirements

• BA/BS degree in related field.
• 10+ years in Payments and/or Fraud Prevention leadership in high-scale environments; marketplace experience preferred.
• Deep expertise in global online payments, fraud, vendors, regulations, and payment lifecycle.
• Ability to lead across multiple time zones and geographies.
• Strong analytical skills for KPIs, analyses, and financial projections.
• People leadership for managing large, diverse global teams.
• Executive communication for strategies and stakeholder presentations.

Nice to have

• Experience in ticketing or digital goods industries.

Culture & Benefits

• Comprehensive benefits: medical, dental, vision insurance, paid holidays, vacation, sick time, 401k with 3% match, parental leave, FSA/HSA.
• Bonus eligible under company plan.
• Development opportunities with training and education reimbursement.
• Employee Resource Groups for inclusion and growth.
• Community engagement and volunteer programs.