Team Manager (eCommerce)

TL;DR

Team Manager (eCommerce): Leading a team of specialists to improve business operations and website experience for a large-scale eCommerce platform with an accent on driving performance and operational efficiency. Focus on translating business objectives into actionable plans, optimizing processes, and coordinating with cross-functional teams.

Location: Hybrid in Edmonton, Canada

Company

hirify.global is a fast-growing legal solutions company in Canada that modernizes the legal document creation experience for millions of customers worldwide.

What you will do

• Lead, coach, and develop a team of specialists, supporting both performance and growth.
• Set clear goals and expectations while driving accountability and strong execution.
• Plan and prioritize work, balancing short-term needs with long-term initiatives.
• Translate business objectives into structured, actionable plans and actionable feedback.
• Identify process gaps and implement improvements to increase team efficiency.
• Partner with cross-functional teams including Product, Analysis, Design, Development, Marketing, and Legal.

Requirements

• Post-secondary education in Business, Communications, Marketing, Design, Law, or a relevant field.
• Proven experience leading and developing high-performing teams.
• Strong ability to manage projects from planning to execution and deliver measurable results.
• Data-informed decision-making skills and sound judgment.
• Excellent communication skills with the ability to align and influence stakeholders.
• Must be based in or able to work in a hybrid setup in Edmonton, Canada.

Nice to have

• Experience in digital, eCommerce, or data-driven environments.
• Experience leveraging AI tools to improve productivity and quality.
• Familiarity with analytics tools and experimentation methodologies.

Culture & Benefits

• Comprehensive health and dental benefits, plus a Health Care Spending Account.
• Great work-life balance with 37.5 hour work weeks and flexible schedules.
• Three weeks paid vacation plus bonus personal days.
• Continuous learning opportunities, including LinkedIn Learning and training budgets.
• Company share plan and free catered lunches for the office.
• Casual environment with personal offices and monthly social events.