Change Communications Manager (Healthtech)

TL;DR

Change Communications Manager (Healthtech): Designing and executing external communication strategies for TPA client migrations to new claims processing platforms with an accent on multi-audience messaging and technical translation. Focus on converting complex operational changes into clear deliverables and managing client readiness to ensure seamless platform transitions.

Location: Remote (United States)

Compensation: $85,000 - $110,000

Company

hirify.global is a personalized health platform provider serving employers, health plans, and health systems with data-driven solutions.

What you will do

• Develop and maintain comprehensive external client communication plans aligned with platform migration phases and go-live timelines.
• Design a multi-audience messaging framework segmented by client type, engagement level, and channel preference.
• Produce a high volume of content including executive briefings, newsletters, FAQs, webinar scripts, and digital collateral.
• Translate technically complex platform and data transitions into accessible language for HR professionals, brokers, and members.
• Lead external change impact assessments to identify readiness gaps and communication risks.
• Collaborate with program execution, account management, and product teams to ensure content is accurate and operationally validated.

Requirements

• Bachelor's degree in Communications, Marketing, Journalism, English, or a related field.
• 5+ years of experience in client or change communications, ideally within TPA, health plan, or managed care environments.
• Proven experience executing communication strategies for technology migrations or digital transformation programs.
• Experience managing communications in a client-facing B2B services environment with complex stakeholder expectations.
• Exceptional written communication skills and proficiency in Microsoft Office Suite.
• Must be based in the United States.

Nice to have

• Certification or formal training in change management (Prosci/ADKAR).
• Experience with specialized communication or project management tools.

Culture & Benefits

• Unlimited PTO to ensure employees can rest and recharge.
• Comprehensive medical and dental benefits effective from day one.
• Professional development opportunities with clear career progression and dedicated learning budgets.
• Mental health support, retirement planning, and financial protection.
• Mission-driven culture where diverse perspectives are used to improve people's health.