Director, Clinical Excellence and Education (Medtech)

TL;DR

Director of Clinical Excellence and Education (Medtech): Own end-to-end clinical education strategy and network oversight for 70,000+ mental health providers with an accent on clinical standards, documentation quality, and regulatory compliance. Focus on designing scalable learning experiences, managing LMS platforms, and measuring impact on provider engagement, retention, and clinical outcomes.

Location: Remote (US, across all 50 states)

Salary: $170,000–$265,000

Company

Series D healthtech platform automating insurance billing and practice management tools for 70,000+ providers serving 1M+ patients across the US.

What you will do

• Monitor provider network health by tracking competency, compliance, clinical quality, and performance indicators at scale
• Lead clinical education function: define vision, roadmaps, secure resources, and execute provider education initiatives
• Develop targeted programs to upskill providers on standards, documentation, billing, and compliance using network insights
• Design lifecycle learning experiences including onboarding, CE/CME, evidence-based training, and specialty curricula with experts
• Manage LMS and community platforms for content delivery, tracking, credentialing, and engagement analytics
• Build provider community via webinars, peer learning, and town halls; own education KPIs and iterate with data
• Partner cross-functionally with Clinical, Product, Engineering, Operations, Marketing, Growth, and Data teams

Requirements

• Actively licensed as therapist, clinical psychologist, PMHNP-BC, or psychiatrist (MD/DO) with 10+ years mental health experience
• Deep expertise in clinical education, adult learning, instructional design, competency-based education, CE/CME processes
• Hands-on LMS experience (e.g., Docebo, Canvas); content authoring, tracking, system integration
• High-growth healthcare/healthtech experience supporting large distributed provider networks
• Strong data skills for measuring program ROI using analytics tools (Looker, spreadsheets, surveys)
• Cross-functional collaboration and stakeholder management; translate clinical concepts for diverse audiences
• Builder mindset: thrive in ambiguity, prioritize, define new functions

Culture & Benefits

• Equity compensation, comprehensive medical/dental/vision, HSA/FSA, 401K
• Work-from-home stipend, therapy reimbursement, 16-week parental leave, Carrot Fertility benefits
• 13 paid holidays + Holiday Break, flexible PTO, Employee Assistance Program
• Training and professional development opportunities
• Diverse, inclusive team reflecting mission; reasonable accommodations provided