Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Driving expansion revenue through strategic upselling and cross-selling within the EverPro product portfolio with an accent on maximizing customer lifetime value and B2B SaaS growth. Focus on developing account growth strategies, closing expansion deals, and collaborating cross-functionally to align product solutions with customer needs.

Location: Must be based in the United States. Must be eligible to work without sponsorship.

Compensation: $100,000 – $110,000 USD (on-target earnings)

Company

EverPro, a business within hirify.global, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency.

What you will do

• Drive expansion revenue through strategic upselling of premium features and cross-selling complementary EverPro solutions.
• Conduct regular business reviews to uncover growth opportunities and align the product portfolio with evolving customer needs.
• Manage the full sales cycle for upsells and cross-sells, maintaining a healthy pipeline in Salesforce.
• Identify and mitigate churn risk by monitoring account health signals and collaborating with Customer Success.
• Partner with CSMs and Sales teams to coordinate account strategies and hand-offs across multiple brands.
• Provide customer insights and market intelligence to shape product roadmaps and go-to-market strategies.

Requirements

• 3+ years of experience in Account Management, Sales, or Customer Success within B2B SaaS.
• Must be eligible to work in the US without sponsorship.
• Proven track record of consistently exceeding upsell and cross-sell targets in a quota-carrying role.
• Strong consultative sales acumen and ability to navigate complex buying decisions.
• Highly analytical approach to leveraging metrics for prioritization and accurate forecasting.
• Excellent communication and negotiation skills to build trust with diverse stakeholders.

Culture & Benefits

• Flexibility to work remotely, hybrid, or in-office within the US.
• 401k with up to 4% match and immediate vesting.
• Comprehensive health and wellness benefits package, including an annual wellness stipend.
• Flexible and generous (FTO) time-off policy.
• Employee Stock Purchase Program.
• Continued investment in professional development.