Manager, Client Delivery (Revenue Cycle)

TL;DR

Manager, Client Delivery (Revenue Cycle): Managing operational alignment and performance consulting for healthcare organizations using the E360 RCM platform with an accent on translating complex operational data into actionable insights. Focus on identifying systemic risks, leading root cause analysis, and driving alignment across the client lifecycle.

Location: Remote (United States)

Company

hirify.global provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging an intelligent automation platform to improve financial sustainability for hospitals and health systems.

What you will do

• Own operational alignment and manage performance consulting for assigned client accounts.
• Translate operational performance data into meaningful narratives that articulate drivers, risks, and opportunities.
• Lead structured root cause analysis efforts and develop outcome-oriented action plans with defined ownership.
• Facilitate monthly operational reviews and recurring client touchpoints, tailoring materials to client priorities.
• Partner with internal Revenue Services, Client Success, and Implementation teams to align the client lifecycle.
• Identify recurring systemic issues and contribute to process improvement initiatives and workflow refinement.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field.
• 3–5 years of experience in healthcare operations, revenue cycle, or client-facing roles.
• Must be based in the United States.
• Strong analytical skills with the ability to interpret data and translate it into actionable insights.
• Proven ability to influence without authority in cross-functional environments.
• Excellent written and verbal communication skills for client-facing presentations.

Culture & Benefits

• Culture centered around fostering professional growth and development of employees.
• Recognized as a multi-year Top Workplaces award recipient.
• Family-oriented and flexible work environment that values work-life balance.
• Commitment to empowering employees with tools and resources to achieve their full potential.