Consumer Study Coordinator (Clinical Research)

TL;DR

Consumer Study Coordinator (Clinical Research): Managing participant activities for nicotine and tobacco consumer opinion studies with an accent on screening, training, and relationship management. Focus on maintaining accurate study documentation and ensuring high-quality participant communication.

Location: Onsite in Richmond, VA

Company

hirify.global is a clinical research organization committed to swift, exceptional translational medicine to help get drugs to market faster.

What you will do

• Coordinate all stages of participant activities, including screening, training, and evaluations.
• Develop and maintain positive communications and relationships with study participants.
• Enter and update study information into computer systems.
• Collect and organize panelists' paperwork and documentation.

Requirements

• At least two years of customer service experience.
• Strong administrative skills.
• Ability to work a flexible schedule between 8:00 am and 9:00 pm, Monday-Friday, with occasional Saturdays.
• Must be 21 years of age or older to work around tobacco products.
• Ability to work in an environment with daily exposure to secondhand smoke and electronic cigarette vapors.

Nice to have

• Experience in consumer or market research.

Culture & Benefits

• Eligible for company benefits.
• Core values include Integrity, Trust, Teamwork, and Respect.
• Equal Opportunity Employer environment.