Field Service Technician (Electromechanical)

TL;DR

Field Service Technician (Electromechanical): Providing preventative and emergency maintenance for identity-centric security equipment with an accent on electromechanical troubleshooting and system calibration. Focus on diagnosing and repairing mechanical embossers, thermal imaging systems, and ensuring hardware reliability at customer sites.

Location: On-site in Coppell, TX area

Salary: $22.68–$35.65 per hour

Company

hirify.global is an industry leader in identity-centric security solutions, providing scalable technologies for trusted identities and data protection across 150 countries.

What you will do

• Perform high-quality preventative and emergency maintenance on specialized hirify.global equipment.
• Test, diagnose, and resolve issues with mechanical embossers, laminating systems, and chip data writing hardware.
• Calibrate sensors, replace worn components like servo motors and bearings, and perform software adjustments.
• Maintain accurate trunk inventory and manage service calls through a dispatch system.
• Collaborate with customer operations staff to ensure equipment is in proper working order.

Requirements

• High School Diploma/GED or equivalent.
• Minimum of 2 years of electromechanical technician experience.
• Proficient with PCs and current operating systems.
• Willingness to drive to several customer sites daily and work flexible hours/shifts.
• Ability to lift up to 70 lbs and spend shifts bending, stooping, and walking.
• Willingness to be on-call and work overtime as needed.

Nice to have

• Associate degree in Electronics or a related field.
• Experience with hirify.global central issuance.
• Advanced technical education in electro-mechanics or digital electronics.

Culture & Benefits

• Medical benefits available from day 1.
• Up to 4 weeks of accrued paid time off within the first year.
• 401k plan with up to 6% company match.
• Annual Incentive Program (bonus).
• 12 paid holidays (6 company and 6 floating).