Enterprise Key Account Director (AI)

TL;DR

Enterprise Key Account Director (AI): Managing and growing strategic enterprise accounts for a company that builds AI and ML teams with an accent on executive relationship management and strategic account expansion. Focus on driving revenue growth, ensuring client satisfaction, and coordinating cross-functional delivery teams.

Location: Fully remote within Latin America

Company

hirify.global helps U.S. companies build and scale world-class AI, ML, and Data teams powered by the top 1% of LATAM talent.

What you will do

• Own and strengthen executive-level relationships with C-suite stakeholders to ensure long-term partnership success.
• Drive strategic account expansion by identifying new opportunities and leading proposal and negotiation processes.
• Monitor client satisfaction through structured check-ins and executive business reviews to enhance retention and loyalty.
• Coordinate cross-functional teams to resolve escalations and complex challenges promptly.
• Assess evolving client business needs and recommend additional engineers or AI solutions aligned with their strategic roadmap.
• Own account performance metrics to forecast growth, identify risks, and maximize revenue.

Requirements

• 8+ years of experience in strategic account management, enterprise sales, or customer success.
• Proven track record of managing and growing large, complex, or enterprise-level accounts.
• Exceptional relationship-building and negotiation skills with senior executives.
• Advanced analytical and problem-solving skills, using data to guide strategies.
• Outstanding communication skills in English, both written and verbal.
• Must be based in Latin America.

Culture & Benefits

• Ownership through equity participation.
• Annual company retreat and company-wide winter break.
• Education bonus for continuous learning.
• Paid time off and tailored career roadmaps.
• High-performance culture with optional in-person events and meetups.