Business Analyst

TL;DR

Business Analyst (ClaimCenter): Supporting ongoing platform enhancements through detailed requirement gathering, analysis, and solution design with an accent on stakeholder communication, business process improvements, and Agile practices. Focus on documenting user stories, facilitating UAT, and ensuring effective implementation of claims solutions.

Location: Richmond, VA (Hybrid). US Work Authorization required. No visa sponsorship.

Company

Fortune 500 holding company for insurance, reinsurance, specialist advisory, and investment operations with over 60 offices in 20+ countries.

What you will do

• Conduct stakeholder analysis and facilitate communication between business stakeholders and technical teams.
• Document business requirements, user stories, success criteria, and training materials.
• Create business cases, feasibility studies, and propose process improvements.
• Participate in User Acceptance Testing and document business scenarios.
• Perform low-code/no-code system configurations and assist with backlog refinement.
• Support Product Owner and delivery team in Agile ceremonies including PI planning, demos, and prioritization.

Requirements

• 2+ years in claims, operational support, project management, or IT delivery/implementation.
• Strong knowledge of claims/insurance systems; Guidewire ClaimCenter preferable.
• Proficient in Agile methodologies.
• Excellent verbal/written communication; ability to explain technical info to business.
• Analytical, problem-solving skills; manage multiple stakeholders.
• US Work Authorization required; no visa sponsorship.

Culture & Benefits

• Competitive health, dental, vision insurance; optional life, disability, AD&D.
• 401(k) with employer match, Employee Stock Purchase Plan.
• PTO, corporate/floating holidays, parental leave.
• Support for work-life balance in a dynamic, collaborative environment.