Acquisitions Operations Coordinator (iGaming)

TL;DR

Acquisitions Operations Coordinator (iGaming): Supporting the strategic growth and operational excellence of customer acquisition initiatives with an accent on alternative acquisition channels and promotional operations. Focus on optimizing Refer-a-Friend and cross-sell strategies, streamlining cross-functional promotional processes, and enhancing the onboarding experience.

Location: Hybrid in New York City

Salary: $29.33 - $36.54 per hour

Company

Premier mobile gaming company in the United States and Canada, specializing in sportsbooks, casino, and daily fantasy sports.

What you will do

• Optimize acquisition channels including Refer-a-Friend (RAF), Verified Not-Activated, and Cross-Sell.
• Manage end-to-end promotional operations, including creative requests, CRM coordination, and T&C management.
• Develop and test strategies to optimize product experience and offer mechanics.
• Collaborate with Product and Customer Service teams to resolve promotional and product issues.
• Gather user insights to identify pain points and implement sign-up and onboarding optimizations.
• Support costing analyses to improve forecasting accuracy.

Requirements

• Minimum 1 year of experience in growth marketing, customer acquisition, or strategy and operations.
• Bachelor's degree in Marketing, Business, Analytics, or a related field.
• Proficiency with marketing technology stacks, including CRM platforms and analytics tools.
• Intermediate-advanced Excel skills for data analysis and reporting.
• Strong operational mindset with the ability to manage complex multi-channel programs.
• Must be based in New York City.

Nice to have

• Knowledge of sports and experience working within heavily regulated industries.
• Passion for sports and gaming.

Culture & Benefits

• Comprehensive health plans (medical, vision, dental) and mental health support.
• 401(k) matching program up to 5%.
• Generous paid personal time off and 14 paid company holidays.
• Short-term and long-term incentive compensation, including cash bonuses and stock participation.
• Commuter benefits and pet insurance.