Field Service Engineer (Automation)

TL;DR

Field Service Engineer (Automation): Providing advisory and technical support for analyzer and measurement systems in Pulp & Paper manufacturing with an accent on preventative and reactive service. Focus on troubleshooting electro-mechanical systems, training customer staff, and conducting process improvement audits.

Location: Shreveport, LA

Company

hirify.global is a leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries.

What you will do

• Provide customer support for analyzer and measurement systems installed in pulp and paper manufacturing processes.
• Execute preventative and reactive service calls, performing repairs on products and systems.
• Maintain accurate records of job progress, delays, engineering errors, and fabrication issues.
• Report on completed services, identifying faults and recommending future service improvements.
• Train customer staff on equipment maintenance and repair to ensure knowledge transfer.
• Conduct onsite audits to identify and analyze process improvement opportunities.

Requirements

• 4+ years of experience with instrumentation and electromechanics, preferably in a pulp and paper environment.
• Technical school diploma in instrumentation, electromechanics, or mechatronics.
• University bachelor’s degree in Electro-Mechanical or similar engineering.
• Valid driver’s license is required.
• Ability to travel up to 75%, including overnight travel within the assigned area.
• Strong electro-mechanical aptitude and computer-based system literacy.

Culture & Benefits

• Innovative, fast-paced, and dynamic work environment.
• Generous wage and benefits package.
• Company-funded registered pension plan.
• Diverse global career paths to suit individual aspirations.