Senior Product Operations Manager (SaaS)

TL;DR

Senior Product Operations Manager (SaaS): Enabling high‑performing product teams by shaping and scaling best‑practice ways of working across the product lifecycle with an accent on agile frameworks and continuous improvement. Focus on designing lightweight processes, coaching cross-functional teams, and optimizing delivery tooling to drive measurable business outcomes.

Location: Quebec, Quebec, CA

Company

hirify.global provides software for infrastructure professionals to design, build, and operate resilient infrastructure through digital twin solutions.

What you will do

• Partner with cross‑functional product teams to identify and implement sustainable improvements in ways of working.
• Design and implement lightweight frameworks and "minimum viable processes" to increase efficiency.
• Scale agile practices across multiple teams by sharing insights, patterns, and best practices.
• Optimize the use of product and delivery tooling (e.g., Aha!, Azure DevOps) for better transparency and alignment.
• Provide hands‑on coaching, training, and facilitation for product teams and leadership.
• Support OKR planning, decision‑making, and the measurement of business outcomes.

Requirements

• 5+ years of hands-on experience working with cross‑functional product teams.
• Background in product operations, or experience as a Product Manager, Engineer, or Designer.
• Strong facilitation skills, including conflict resolution and managing group dynamics.
• Proven ability to drive cultural and behavioral change through an agile mindset.
• Excellent relationship-building and influencing skills for stakeholders and senior leadership.
• Location: Must be based in Quebec, Canada

Nice to have

• Experience with Aha! and/or Azure DevOps.
• Familiarity with infrastructure engineering and SaaS product organizations.

Culture & Benefits

• Equal opportunity employer valuing diversity, inclusion, and equal access to employment.
• Collaborative environment focused on empowerment and high performance.
• Culture of continuous learning, adaptability, and improvement.
• Opportunity to have a high organizational impact as an influential individual contributor.