Program Experience Designer (AI)

TL;DR

Program Experience Designer (AI/L&D): Reimagining HR programs, specifically onboarding and leadership development, by shifting from one-size-fits-all to AI-enhanced, personalized learning journeys with an accent on adaptive learning architectures and UX-driven design. Focus on leveraging AI tools to create scalable, personalized educational experiences and measuring behavioral change through data.

Location: Oakville, Ontario, Canada (Hybrid)

Salary: $71,800 - $83,100 CAD

Company

hirify.global is a global leader in IoT and connected transportation, providing web-based analytics and machine learning to optimize fleet management.

What you will do

• Design adaptive, AI-enhanced learning architectures for global onboarding and leadership development programs.
• Apply a UX mindset to map learner journeys, identify friction points, and iterate experiences based on real usage data.
• Develop modular, composable content structures and leverage AI tools to personalize content delivery at scale.
• Partner with People Operations, HRBPs, and SMEs to translate learning needs into business solutions.
• Establish success metrics focusing on time-to-productivity, knowledge retention, and behavioral change.
• Build frameworks and playbooks to help the People Ops team adopt AI-enhanced design methods.

Requirements

• 3–5 years of experience in instructional design, learning experience design, or program development within HR/L&D.
• Strong foundation in adult learning principles, competency-based development, and experience design.
• Hands-on experience using AI tools (e.g., Gemini, Codex, Sonnet, Claude) to build or enhance learning programs.
• Proven ability to apply UX thinking, including journey mapping and usability testing, to educational content.
• Experience designing for global, multicultural audiences with an understanding of regional compliance.
• Degree in Instructional Design, Learning Sciences, UX Design, HR, or a related field.

Nice to have

• Experience with Absorb LMS or similar learning management systems.
• Background in service design or human-centered design.
• Knowledge of learning analytics frameworks to connect data to business outcomes.

Culture & Benefits

• Flexible hybrid working model with home office reimbursement program.
• Competitive medical and dental benefits and a retirement savings program.
• Baby bonus and parental leave top-up program.
• Electric vehicle purchase incentive program.
• Strong commitment to diversity, inclusion, and work-life balance.