Email and SMS Campaign Coordinator (Marketing)

TL;DR

Email and SMS Campaign Coordinator (Marketing): Managing campaign timelines and implementing email/SMS lifecycles for e-commerce brands with an accent on coordination, execution, and QA. Focus on ensuring deliverable accuracy, optimizing segmentation/tagging, and maintaining tight operational synchronization between strategists and creatives.

Location: Remote. Must be based in Mexico, Colombia, Argentina, Costa Rica, Brazil, Jamaica, South Africa, or the Philippines. Must work 9am–5pm in CT, MT, or PT time zones.

Company

Retention-first marketing agency supporting fast-growing e-commerce brands.

What you will do

• Build and execute email and SMS campaigns within modern lifecycle platforms.
• Manage campaign timelines and ensure deliverables move smoothly from creative to implementation using Asana.
• Set up segmentation, tagging, UTMs, and filtering logic.
• Perform full QA on campaigns, checking links, rendering, device compatibility, and dynamic content.
• Coordinate proactively with strategists, project managers, and creative teams to flag roadblocks early.
• Participate in client calls to provide status updates and maintain organized asset calendars.

Requirements

• 1 to 3 years of experience in digital marketing campaign coordination or using email/SMS platforms.
• Strong English communication skills (spoken and written).
• Available to work 9am–5pm in CT, MT, or PT time zones.
• Must be based in Mexico, Colombia, Argentina, Costa Rica, Brazil, Jamaica, South Africa, or the Philippines.
• Proficiency with Asana and Slack in a structured operational environment.

Culture & Benefits

• Fully remote work arrangement.
• Highly organized operational structure and clear professional discipline.
• Exposure to advanced lifecycle strategies and cutting-edge retention workflows.
• Collaborative and flexible team environment.

Hiring process

• Submission of application and a short introductory video (up to 5 minutes).
• Mandatory skills test as part of the interview process.