Mission Control Specialist

TL;DR

Mission Control Specialist (Autonomous Vehicles): Monitor weather, traffic, construction, and off-nominal activities along routes for self-driving vehicle fleet with an accent on safe remote operations coordination and trigger request resolution. Focus on providing technical expertise, sending remote commands to vehicles, and logging real-time performance feedback for engineers.

Location: 100% in office in Dallas, Texas with ability to travel as needed. Valid U.S. driver’s license with at least 5 years driving history and clean record required; must pass drug and alcohol screenings.

Salary: $37.00-$47.00 per hour

Company

hirify.global builds the hirify.global Driver, self-driving technology to make mobility and logistics safer, more efficient, and accessible.

What you will do

• Monitor weather, traffic, construction, and other off-nominal activities along routes, setting actions to manage vehicle situations
• Respond to and resolve trigger requests from autonomous vehicles when remote assistants are unavailable
• Send safe remote commands to vehicles for on-road and closed-course testing
• Log real-time feedback on autonomy and platform performance for engineers
• Identify operational blockers, brainstorm solutions, and escalate with recommendations
• Work cross-functionally to establish best practices and demonstrate impact on projects
• Maintain knowledge of self-driving technology, software changes, and operational updates

Requirements

• Constant focus on laptop monitoring proprietary tooling for vehicle operations
• Excellent written and verbal communication skills
• Keen attention to detail and ability to prioritize strategically
• Consistent safety focus and critical thinking
• Available for day/night shifts, early mornings/late nights, overtime, and weekends
• Willingness to learn daily

Nice to have

• Experience in operations, technology, customer service, or automotive
• Proficient in G-Suite and command line interface
• Interest in technology tools like apps, gaming, Adobe Creative Suite
• Collaborative team player experience

Culture & Benefits

• Hybrid work environment with in-office at least 3 days per week to foster collaboration
• Annual bonus, equity compensation, and comprehensive benefits
• Commitment to safety, integrity, outrageous goals, and winning together
• Focus on inclusion and diversity without regard to protected characteristics
• Reasonable accommodations for disabilities