Account Director, Web & Brand

TL;DR

Account Director, Web & Brand: Driving new revenue through consultative sales of web builds, branding, and retainers with an accent on recurring engagements and strategic proposals for WordPress, Drupal, and Shopify. Focus on qualifying pipelines, leading discovery conversations, scoping solutions, and building long-term client partnerships.

Location: Remote in AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA or office in Boston

Company

Boston-based integrated digital marketing agency partnering with startups, public companies, and non-profits using data-driven strategy and creative branding.

What you will do

• Own and qualify pipeline of web and brand engagements, carrying monthly sales targets focused on recurring revenue.
• Lead consultative discovery, develop strategic proposals for WordPress, Drupal, Shopify builds, branding, and support retainers.
• Scope work precisely, articulate trade-offs, and ensure seamless handoff to delivery teams.
• Build long-term client relationships as a trusted advisor and agency ambassador.
• Collaborate cross-functionally with strategy, design, development, and account teams to advocate best practices.

Requirements

• 10+ years in digital, web, or branding agency with new business, account leadership, and solution consulting experience
• Strong knowledge of website strategy and delivery across WordPress, Drupal, Shopify including UX, design, development, QA, support.
• Proven sales track record achieving targets, especially recurring revenue.
• Excellent discovery, scoping, estimation, and communication skills with senior stakeholders.
• Experience with CRM, proposal development, pipeline management.

Culture & Benefits

• Remote workplace option or Boston office, generous PTO increasing yearly, 14 holidays, Summer Fridays.
• 401K with 4% match after one year, life insurance, short-term disability, healthcare with 80% employer coverage.
• Commuter benefits, continuing education via webinars, cohort learning, conferences.
• Collaborative environment fostering growth, diversity, equity, inclusion.