Sr. Client Services Manager (Adtech)

TL;DR

Sr. Client Services Manager (Adtech): Leading the adoption of digital trust and safety solutions to expand client partnerships and drive retention for adtech platforms, publishers, and agencies with an accent on consultative selling and solution mapping. Focus on translating complex security capabilities into value-driven business outcomes and managing a diverse account portfolio to maximize lifetime value.

Location: Remote (Must be based in the United States)

Company

hirify.global provides digital trust and safety solutions that protect consumers and secure brand revenue operations from digital threats, compliance issues, and data leakage.

What you will do

• Serve as a trusted advisor to drive client retention and growth through consultative selling and solution mapping.
• Partner with Sales to close opportunities and ensure the timely delivery of solutions aligned with client objectives.
• Identify and execute upsell and cross-sell opportunities by leveraging data-driven insights.
• Manage a diverse account portfolio, assessing financial risks and optimization actions to maximize health.
• Conduct proactive strategic consultations and formal business reviews with external stakeholders.
• Advocate for client needs to the Product team to inform roadmaps and strengthen market differentiation.

Requirements

• 5-10 years of experience in a client-facing role.
• Deep knowledge and understanding of the programmatic advertising ecosystem (DSPs, SSPs, publishers).
• Proven ability to communicate and advise clients at various functional and hierarchical levels.
• Strong analytical skills to translate complex analytics into clear business outcomes.
• Experience with CRM tools (Salesforce, Hubspot), G-Suite, Jira Service Desk, and Confluence.
• Must be based in the United States.

Culture & Benefits

• Collaborative working environment where professional growth is encouraged and nurtured.
• Competitive salary packages.
• Comprehensive benefits package.
• commitment to equal employment opportunities (EEO).