Head of Campaigns & Brand Experience

TL;DR

Head of Campaigns & Brand Experience (eCommerce): Own and evolve annual campaign calendars across multiple digital retail brands with an accent on translating product strengths into compelling narratives and coordinating cross-functional teams. Focus on driving scalable creative output, ensuring on-time launches aligned to commercial priorities, and optimizing campaigns in a high-growth test-and-learn environment.

Location: Remote-first, but will require travel to Bournemouth approximately once a week

Salary: £65,000 - £75,000

Company

Fast-scaling multi-brand eCommerce business serving millions of UK homeowners.

What you will do

• Own and evolve the annual campaign and promotional calendar across multiple brands
• Translate operational and product strengths into compelling customer-facing narratives
• Lead coordination between Social, PR, Creative, CRM and Performance teams
• Drive scalable, testable creative output to support rapid optimisation cycles
• Ensure all campaigns launch on time, on brief and aligned to commercial priorities

Requirements

• Must be able to travel to Bournemouth approximately once a week
• Proven experience in multi-channel campaign planning within eCommerce or retail
• Strong storytelling ability with a customer-first mindset
• Confident leadership across creative, social and PR functions
• Comfortable working in fast-paced, data-led, iterative environments

Culture & Benefits

• Flexible working hours with a remote-first structure
• 27 days holiday plus bank holidays
• Private healthcare and wellbeing support
• Learning and development budget for continuous growth
• On-site gym and collaborative creative HQ access
• Regular social events and team engagement activities