Sales Consultant Chat (SaaS)

TL;DR

Sales Consultant Chat (SaaS): Handling inbound customer inquiries to optimize their online presence with an accent on identifying business needs and proposing tailored digital identity solutions. Focus on closing sales with integrity and meeting high-volume performance metrics to ensure business growth for SMBs.

Location: Cebu, Philippines

Company

hirify.global (Network Solutions) is a long-standing digital identity authority helping businesses secure domain names and manage their online infrastructure using AI-accelerated tools.

What you will do

• Field inbound calls and chat requests to identify ways to enhance customers' online presence.
• Educate customers on website and marketing strategies to highlight the importance of a digital presence.
• Provide professional consultation on new products and services that drive business success.
• Resolve customer issues within the support scope or direct them to appropriate paid solutions.
• Meet and exceed key performance indicators, including customer satisfaction and daily sales targets.
• Manage multiple tasks and prioritize effectively in a high-volume, dynamic environment.

Requirements

• Minimum of 1 year of experience in sales.
• Exceptional and persuasive verbal and written communication skills.
• Strong passion for helping small and medium-sized businesses succeed.
• Must be based in Cebu, Philippines.

Culture & Benefits

• Comprehensive HMO benefits with 200k MBL and two free dependents upon regularization.
• Punctuality bonuses and a generous vacation policy.
• A culture of diversity and inclusion with 20+ global affinity groups for networking.
• Strong focus on work-life balance and professional growth through mentorship.
• Learning and development opportunities to explore different aspects of the business.