Leave Specialist (HRtech)

TL;DR

Leave Specialist (HRtech): Managing end-to-end employee leave of absence processes for US and Canada markets with an accent on regulatory compliance (FMLA, ADA) and stakeholder communication. Focus on coordinating between employees, HR, and payroll teams to ensure accurate benefits administration and a seamless user experience.

Location: Must be based in the United States (remote across the country)

Salary: $22.25 – $27.50 per hour

Company

hirify.global is a high-tech employee leave management solution that simplifies the complex process of managing family and medical leaves for companies and their employees.

What you will do

• Manage a portfolio of short-term and long-term leaves from inception to completion for employees in the US and Canada.
• Ensure compliance with State, Federal, and Company leave policies, including FMLA and ADA.
• Interface and collaborate with employees, HR, payroll teams, and managers via phone and email.
• Partner with internal payroll and claims management teams to ensure accurate and timely payments.
• Maintain complete and accurate internal records and ensure adherence to Service Level Agreements (SLAs).
• Collect product feedback and implement process improvements to resolve customer pain points.

Requirements

• Must be based in the United States (compensation is determined by legal state of residence).
• More than 2 years of client-facing experience where relationship-building is valued.
• Superior organizational skills and a high level of attention to detail.
• Outstanding verbal and written communication skills with a high degree of empathy.
• Ability to handle confidential medical documentation with discretion.
• Ability to interpret and communicate basic payroll calculations.

Culture & Benefits

• Fully remote work environment within a diverse, highly talented, and supportive team.
• Mission-driven culture focused on solving real-world bureaucratic problems for employees.
• Collaborative, smart, and humble work atmosphere in a fast-growing venture-backed company.
• Opportunity to work in a high-growth startup environment with an emphasis on professional growth and feedback.