Corporate Director Of Member Experience (Hospitality)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Corporate Director of Member Experience (Hospitality): Strategic development and implementation of member experience and youth programming across a portfolio of golf clubs with an accent on standardization and high-quality event delivery. Focus on scaling innovative programs, mentoring club-level leadership, and aligning operational execution with financial objectives.
Location: Lake Mary, Florida (Travel required)
Salary: $120,000 - $150,000 annually
Company
manages a portfolio of premier golf club properties focusing on high-quality member engagement.
What you will do
- Develop and standardize member experience and youth programming across all club locations.
- Create scalable, innovative events and lifestyle offerings for diverse demographics.
- Partner with on-site Directors to ensure consistent execution of programs and brand standards.
- Provide oversight for large-scale events, camps, and youth-focused initiatives.
- Analyze program performance and profitability to make strategic improvements.
- Collaborate with F&B, Golf, and Fitness departments to integrate comprehensive lifestyle programming.
Requirements
- Minimum 5+ years of experience in member experience, programming, or club operations.
- Proven track record in multi-location leadership and event implementation.
- Demonstrated financial acumen and experience managing budgets.
- Strong leadership, organizational, and project management skills.
- Ability to travel to various portfolio properties.
- Based in or able to work from Lake Mary, Florida.
Nice to have
- Bachelor’s Degree in Hospitality, Recreation Management, or Business.
- Experience working with luxury resorts or cruise lines.
Culture & Benefits
- Commitment to diversity, equity, and an inclusive work environment.
- Opportunities for mentorship and professional growth for club-level teams.
- Culture of service excellence, accountability, and innovation.
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