Global Downstream Key Account Manager

TL;DR

Global Downstream Key Account Manager (Oil, Gas, Chemicals): Secure and strengthen relationships with major trade clients by delivering on commitments and unlocking growth opportunities across global network with an accent on business development and commercial performance. Focus on leading client engagements, managing contracts, and coordinating operations.

Location: Field Based in UK (Remote, Occasional European Travel required)

Company

World's leading testing, inspection and certification company powering petrochemical, mining, energy, and resource sectors with global network of labs and digital tools.

What you will do

• Own client relationships as primary contact, meeting expectations, reviewing performance, and resolving issues.
• Create growth by identifying and executing strategic business development opportunities aligned to KPIs and budgets.
• Lead global, regional, and local client meetings on business development, performance reviews, and technical governance.
• Manage commercial performance including contract renewals, negotiations, and new opportunities.
• Coordinate global network for smooth, consistent delivery aligned to client requirements.
• Report on client overview, growth, KPIs, risks, and commercial/operational issues to Global Head of KAMs.

Requirements

• Must be field based in UK with occasional European travel
• Experience in Trading operations, Hydrocarbon Loss Control, Cargo Inspection, Laboratory Testing, Shipping, or related commodities services.
• Proven track record in customer management, account development, and commercial ownership.
• Confidence as decision maker with strong judgement and stakeholder influence.
• Excellent communication skills to represent at senior level.
• Strategic mindset to spot opportunities and deliver solutions under pressure.

Culture & Benefits

• Performance-related bonus, private medical cover, competitive pension + life assurance.
• Generous annual leave increasing with service, plus bank holidays and birthday off.
• Retailer discounts, enhanced maternity/paternity pay, length of service awards, Christmas vouchers.
• Health & wellbeing initiatives, discounted gym membership.
• Company vehicle provided.