Client Success Manager (Gaming)

TL;DR

Client Success Manager (Gaming): Protecting and growing high-value enterprise clients on the RGDH platform with an accent on strategic account planning and relationship management. Focus on driving revenue growth through upsell/cross-sell opportunities and managing the full client onboarding cycle.

Location: Clock In BGC, Philippines

Company

hirify.global is a global leader in gaming hardware and software, focused on revolutionizing the gaming experience for gamers worldwide.

What you will do

• Manage the full client onboarding cycle to ensure a smooth and successful start to collaboration.
• Develop and implement strategic account plans to achieve revenue targets and strengthen enterprise relationships.
• Identify and pursue upsell and cross-sell opportunities within existing accounts to drive growth.
• Conduct regular business reviews to align hirify.global Gold's solutions with evolving client objectives.
• Negotiate and close complex B2B deals with senior decision-makers at enterprise clients.
• Collaborate across Sales, Product, Marketing, Legal, Risk, and Operations to champion partner needs.

Requirements

• 4+ years in Account Management, Sales, Customer Success, or similar client-facing roles.
• Experience within startup and enterprise-level technology environments.
• Strong relationship-building skills with experience managing complex stakeholder groups.
• Confident communication and presentation abilities.
• Data-driven mindset with experience in reporting, planning, and profitability metrics.
• Strategic thinker with a proactive, values-led approach.

Culture & Benefits

• Opportunity to make a global impact while working across a team located across 5 continents.
• Gamer-centric #LifeAthirify.global experience designed for accelerated personal and professional growth.
• Inclusive, respectful, and fair workplace committed to diversity and equal opportunity.
• Provision of reasonable accommodations for disability or religious practices.