Senior Manager, IT Infrastructure

TL;DR

Senior Manager, IT Infrastructure: Contribute to infrastructure strategies, platform roadmaps, and lead engineering teams across network, server/cloud, M365, and endpoints with an accent on operational reliability, architecture governance, and technology evolution. Focus on chairing ARB, balancing innovation with stability, incident response, and driving continuous improvement in infrastructure operations.

Location: Plano, TX or Clarence, NY (onsite). Travel 10-15%.

Company

Medical device manufacturer adhering to FDA regulations, emphasizing values like customer focus, innovation, collaboration, inclusion, candor, and integrity.

What you will do

• Define and execute infrastructure strategies, evaluate emerging technologies, and partner on platform roadmaps and modernization.
• Lead infrastructure engineering teams in network, server/cloud, M365, and endpoints; coach for technical depth and operational maturity.
• Own day-to-day reliability, incident response, and execution of ITSM processes; manage vendors and MSPs.
• Chair Architecture Review Board (ARB), enforce standards, validate designs, and escalate risks.
• Integrate acquisitions, manage lifecycle and technical debt, track KPIs, and collaborate with service delivery, cybersecurity, and IT leadership.

Requirements

• Bachelor’s degree in IT or related, or equivalent experience.
• 10+ years IT experience in enterprise infrastructure; 5+ years people leadership; 5+ years in infrastructure architecture/engineering/operations.
• Strong operational leadership; deep knowledge of networking, server/cloud, M365, endpoints; ITSM; vendor oversight.
• Ability to lead cross-domain architecture discussions.

Nice to have

• Experience with architecture review processes and enterprise frameworks.
• Work in regulated or manufacturing environments; customer/technical service organizations.

Culture & Benefits

• Comprehensive benefits: medical, dental, vision, disability, life insurance, adoption, parental leave (after 1 year).
• 401(k) with company match; 80 hours holidays + PTO; optional supplemental insurance.
• Culture of accountability, collaboration, continuous improvement, and values-driven interactions.