PACS Administrator Supervisor (MedTech)

TL;DR

PACS Administrator Supervisor (Healthcare IT): Managing day-to-day operations of IT staff and the design, implementation, and maintenance of PACS and enterprise imaging systems with an accent on clinical workflow alignment and team leadership. Focus on optimizing system availability, overseeing complex technical resolutions, and piloting AI imaging technologies.

Location: Onsite in Morgantown, West Virginia

Company

A large university-affiliated health system providing comprehensive medical services and integrated healthcare delivery.

What you will do

• Directly supervise and coach a team of PACS Analysts, managing payroll, performance reviews, and professional development.
• Coordinate the design, testing, implementation, and maintenance of new and legacy imaging systems.
• Serve as the primary escalation point for high-priority PACS incidents and resolve unplanned system outages.
• Align PACS system functionality with clinical workflows to identify inefficiencies and support high-quality patient care.
• Lead project planning and resource allocation for departmental IT initiatives and vendor coordination.
• Partner with clinical and IT stakeholders to pilot and scale AI imaging technologies within the enterprise environment.

Requirements

• Bachelor's degree in healthcare, computer science, business, or informatics with 3+ years of IT experience (or equivalent combination of Associate's/High School diploma and additional experience).
• Proven experience leading IT teams in operations, project management, and customer success.
• Technical proficiency in application support, HL7 Interfaces, or software development.
• Advanced skills in SQL, reporting workbench, and specialized analysis tools.
• Must be based in or able to work onsite at the Ruby Memorial Hospital in Morgantown, West Virginia.

Nice to have

• Experience with EMR-EPIC, Cardiology, Lab, or Pharmacy applications.
• Technical knowledge of Unix/Linux, VMware, and block/file level storage.
• Familiarity with security controls such as SCCM, Carbon Black, or Nessus.

Culture & Benefits

• Standard professional office environment within a major academic medical center.
• Professional development support, including certifications provided by WVUHS Information Technology.
• Culture centered on accountability, continuous improvement, and exceptional clinical customer service.
• Opportunity to participate in strategic planning and broad organizational initiatives.