Sales Development Manager

TL;DR

Sales Development Manager (SaaS): Building, scaling, and leading a high-performing SDR team in a hypergrowth B2B SaaS environment with an accent on pipeline math, coaching, and cross-functional alignment. Focus on owning KPI frameworks, talent development, outbound experimentation, and driving quota accountability through data-driven decisions.

Location: United States. Hybrid and remote work models based on proximity to office hubs. Travel is expected for team and company-wide offsites several times a year.

Company

Cloud-based platform for auto repair shops to streamline operations, manage payments, and engage customers.

What you will do

• Own pipeline math by building KPI frameworks for conversion rates, ramp timelines, and capacity planning.
• Coach SDRs through individualized development plans, 1:1s, call reviews, and feedback loops to build discovery and objection-handling skills.
• Hire, onboard, and ramp SDR talent quickly with scalable infrastructure.
• Experiment with outreach sequences, messaging, and channels, then document and scale what works.
• Maintain accountability, identify performance gaps, and make data-backed people decisions.
• Partner with Marketing, Revenue Ops, Sales Enablement, and AEs on targeting, handoffs, and pipeline health.
• Contribute insights to revenue leadership for organizational growth.

Requirements

• 3–5 years relevant experience, including 2–3 years as high-performing SDR/BDR/AE and 2 years managing new logo SDR team in B2B SaaS.
• Data-driven management with CRM reporting and Salesforce proficiency.
• Deep outbound expertise in building sequences, playbooks, and pipeline from cold outreach.
• Exceptional coaching, people development, and feedback skills.
• Resilience in hypergrowth, cross-functional collaboration, and ownership mindset.
• Experience managing distributed teams across remote and in-person setups.

Culture & Benefits

• Hybrid/remote flexibility with intentional in-person connection via offsites.
• Competitive base salaries, generous PTO, paid maternity/parental/medical leave.
• Comprehensive health benefits (Medical, Dental, Vision; 100% premiums for employee-only).
• 401(k) with 100% employer match up to 6%, FSA/HSA, life/AD&D insurance.
• Wellness stipend up to $60/month, $300 home office bonus after one year, education support.
• Free confidential mental health counseling via BetterHelp.