Operations Coordinator-Service

TL;DR

Operations Coordinator-Service: Performing all administrative duties for the service operations department to ensure efficient and cost-effective functioning with an accent on install base maintenance, dispatch coordination, and reporting. Focus on managing on-call lists, tracking audits, payroll processing, parts requisitions, and special reports for high-profile customers.

Las Vegas, Nevada, United States

Company

hirify.global is a leading elevator corporation providing service operations across the United States.

What you will do

• Perform install base maintenance, create safety inspection tickets, and assign tickets to mechanics as needed.
• Update on-call lists, check technicians in/out, communicate with dispatch and supervisors, and provide status updates to national accounts and customers.
• Act as liaison between branch operations and regional dispatch, maintain shared calendars, and review open ticket reports.
• Track operations systems and tool audits, assist with IT downloads, order tools and phones, and manage vehicles.
• Handle payroll entry, parts requisitions, invoice reviews, accounts payable coding, and research reports for service manager.
• Prepare documentation for safety meetings, legal, badging, uniforms, and high-profile customer reports.

Requirements

• High school diploma or GED required; or one-year certificate from college/technical school; or three to six months related experience in basic business administration; or equivalent combination.
• Ability to occasionally lift and/or move up to 20 pounds.

Nice to have

• Some elevator administrative work experience.
• Oracle database knowledge.

Culture & Benefits

• Medical, dental, vision coverage; flexible spending accounts (FSA); health savings account (HSA).
• Company-paid short- and long-term disability insurance, basic life insurance and AD&D; optional additional coverage.
• Identity theft monitoring, pet insurance, Employee Assistance Program (EAP), tuition reimbursement.
• 401(k) with dollar-for-dollar company match on first 5% contributed.
• 15 days vacation, 11 paid holidays (10 fixed, 1 floating), paid sick leave, up to six weeks paid parental leave after 90 days.