Client Onboarding Coordinator (Administration)

TL;DR

Client Onboarding Coordinator (Administration): Managing seamless client transitions from onboarding to service delivery with an accent on professional documentation and billing configuration. Focus on streamlining client service processes, maintaining detailed records, and facilitating communication between clients and internal teams.

Location: Remote (Must align with US Eastern Time; Islandia, NY, USA mentioned)

Company

hirify.global is a high-growth firm providing dynamic client relations and support services.

What you will do

• Execute smooth client onboarding processes in partnership with the Client Relationship Manager.
• Create and manage professional engagement letters and service agreements.
• Configure and maintain recurring billing systems for client accounts.
• Coordinate with internal teams to ensure proper project assignment and tracking.
• Maintain detailed client records and documentation.
• Facilitate clear communication between clients and service delivery teams.

Requirements

• Minimum 2 years of customer service or client relations experience.
• Excellent written and verbal English communication skills.
• Proficiency with business software and documentation systems.
• Strong attention to detail and organizational capabilities.
• Bachelor’s degree or equivalent experience.
• Work schedule: Monday to Friday, 8:30 am to 5:30 pm US Eastern Time.

Nice to have

• Experience in the financial services industry.

Culture & Benefits

• Permanent work from home arrangement.
• Immediate hiring process.
• Health insurance coverage for eligible locations.
• Stable full-time schedule (40 hours per week).