Commercial Inside Sales Client Advisor

TL;DR

Commercial Inside Sales Client Advisor (IT solutions): Manage day-to-day customer accounts and support field executives to deliver exceptional experiences with an accent on cross-sell/upsell opportunities and technology vendor navigation. Focus on diversifying and growing your book of business while helping customers select optimal contracts and purchasing options.

Location: Toronto, ON, CA (hybrid, in office 1-2 times per week)

Salary: $42,000 base, $60,000 base plus incentives at target annually

Company

Software-focused IT solutions and services provider helping organizations adopt cloud, modern workplaces, and smarter tech decisions.

What you will do

• Handle day-to-day account management for customers.
• Partner with Field Account Executives for exceptional customer experiences.
• Assist customers in choosing contracts and purchasing options.
• Identify cross-sell and upsell opportunities.
• Grow and diversify your book of business.
• Collaborate with technology vendors and specialists to guide customers.

Requirements

• Location: Toronto, ON, CA with hybrid office expectation (1-2 days/week)
• Follow USA holiday schedule
• 1-3 years in sales, retail, or account management.
• Analytical and strategic approach to sales goals.
• Passion for enterprise technology.
• Ability to manage priorities from multiple stakeholders.
• Proven track record as a metric-driven salesperson.

Culture & Benefits

• Comprehensive benefits: medical/dental, RRSP matching, life/disability insurance.
• Paid time off: vacation, sick leave, holidays, parental leave, volunteer days.
• 4-week Sales Academy training with eLearning, workshops, coaching.
• Collaborative, high-performing, inclusive culture.
• Flexibility in planning workdays.
• Employee discounts and Great Place to Work recognition.

Hiring process

• Digital interviews with background checks, education verification, references.
• Remote onboarding.