Customer Account Executive (SaaS)

TL;DR

Customer Account Executive (SaaS): Driving expansion revenue by identifying and closing cross-sell and upsell opportunities within existing SMB and Mid-Market accounts with an accent on pipeline health and revenue attainment. Focus on prospecting into the existing customer base and managing accurate revenue forecasting.

Location: Remote (US)

Salary: $125,000+ OTE

Company

hirify.global is the leading SaaS platform for public relations and communications professionals, providing AI-powered tools for media intelligence and brand reputation management.

What you will do

• Build and close a pipeline of expansion opportunities across existing SMB & MM customers.
• Partner with Customer Success Managers to identify growth whitespace and opportunities.
• Prospect into the existing customer base through outbound outreach and internal referrals.
• Sell the full hirify.global product suite, including Media Intelligence, Social Listening, and Gen Pulse.
• Manage accurate monthly and quarterly forecasting for expansion bookings.
• Collaborate cross-functionally to ensure alignment between sales and customer success.

Requirements

• 3-5 years of experience in sales or account management roles.
• Proven experience owning revenue targets and closing deals.
• Strong skills in prospecting, outbound sales, and pipeline forecasting.
• Background in SaaS, MarTech, or related industries.
• Must be based in the US.
• Proactive incorporation of AI tools into daily workflows to accelerate delivery.

Culture & Benefits

• Permanent remote setup with home office stipend, phone, and internet reimbursement.
• Comprehensive medical, dental, vision, and life insurance with employer-funded HSA contributions.
• 401(k) with employer contributions and equity opportunities.
• 4+ weeks of PTO, plus paid sick days and 13 paid holidays.
• Unlimited access to Coursera and O’Reilly, plus additional PTO for learning and development.
• Quarterly wellness stipend and free Headspace subscription.

Hiring process

• Introductory call with the Talent Team.
• Video interview with the Hiring Manager.
• Live working session.
• Panel interviews with executive team members.