AI Transformation Lead (People HR)

TL;DR

AI Transformation Lead, People (AI HR): Lead end-to-end delivery of AI transformation across the People function, identifying high-impact opportunities and deploying solutions with an accent on efficiency, employee experience, and measurable outcomes. Focus on designing AI-enabled processes, integrating automation and agents into HR workflows, and driving adoption through training and change management.

Location: Hybrid in London (minimum 60% office time over a 12-week period). 28-day work from abroad policy.

Company

Europe’s number 1 downloaded rail app with 135 million monthly visits and £6.3 billion in ticket sales, collaborating with 270+ rail and coach companies across 40+ countries. FTSE 250 company with 1,000+ employees from 50+ nationalities based in London, Paris, Barcelona, Milan, Edinburgh, and Madrid.

What you will do

• Assess People processes to identify and prioritize high-value AI opportunities and deliver an outcome-driven AI roadmap.
• Design, build, and implement AI solutions including assistive tools, automation, agents, and integrated HR workflows.
• Own end-to-end programme delivery from discovery to optimization, with governance, metrics, and ROI tracking.
• Drive adoption, build team AI capabilities through training, and create playbooks for scaling solutions.
• Redesign processes for AI readiness, continuously improve based on data, and report on efficiency gains.

Requirements

• Hybrid in London: minimum 60% office time over 12 weeks.
• Experience delivering AI, automation, or digital transformation initiatives, ideally in People/HR.
• Hands-on experience turning AI opportunities into practical solutions with tools like OpenAI or Microsoft Copilot.
• Strong understanding of generative AI, automation, and agent-based systems.
• Experience collaborating with Engineering, Data, Product, Legal, Privacy, and Security teams.
• Track record of measurable business impact, strong problem-solving, stakeholder management, and data-driven mindset.

Nice to have

• Experience working with HR systems integration.

Culture & Benefits

• Hybrid model with 28-day work from abroad policy.
• Private healthcare & dental insurance, EV scheme, extra festive time off, family-friendly benefits.
• 2-for-1 share purchase plans, personal learning budgets, regular learning days, clear career paths, and transparent pay bands.
• Values: Think Big, Own It, Travel Together, Do Good.
• Commitment to diversity, inclusion, and belonging.