обновлено 3 дня назад
Account Manager (m/f/d) (SaaS)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Account Manager (SaaS): Growing revenue across an existing B2B SaaS customer portfolio with an accent on strategic account development, expansion opportunities, and commercial ownership. Focus on uncovering new use cases, navigating multiple stakeholders, and leading negotiations from discovery through close in the security and compliance market.
Location: Hybrid work in Munich or Berlin, Germany
Company
is a fast-growing security and compliance technology company helping more than 4,000 customers build scalable risk and compliance programs through AI-powered automation, self-serve capabilities, and expert advice.
What you will do
- Own expansion revenue across a portfolio of existing customers with significant growth potential.
- Build the Account Management function, including processes, collaboration models, and best practices.
- Create and execute strategic account plans to identify new use cases, engage stakeholders, and unlock growth.
- Turn customer needs, regulatory changes, and security and compliance requirements into commercial opportunities.
- Collaborate with Customer Success, Professional Services, and Sales to convert customer insights into revenue.
- Lead commercial discussions from discovery through negotiation and close while building long-term customer relationships.
Requirements
- Experience owning revenue targets across existing customers, named accounts, or a book of business in a B2B SaaS environment.
- Demonstrated success with upselling, cross-selling, and strategic account development.
- Ability to navigate multiple stakeholders and build business cases that lead to commercial outcomes.
- Comfort working in ambiguous environments where processes are still being developed.
- Fluent German and English required.
Culture & Benefits
- Flexible working hours and a choice of work location within the hybrid setup.
- Autonomy, rapid decision-making, a flat hierarchy, and collaborative communication.
- Training budget, employee accelerator programs, and bi-annual feedback cycles.
- Expert and leadership career paths in a purpose-driven security and compliance scale-up.
- Benefits supporting lifestyle, health, and family needs.
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