Account Manager (Cybersecurity)

TL;DR

Account Manager (Cybersecurity): Managing a portfolio of mid-sized business customers to ensure value realization and drive expansion within the security and compliance domain with an accent on relationship management and revenue growth. Focus on proactively developing accounts, conducting product demonstrations, and collaborating with cross-functional teams to maximize customer success.

Location: Hybrid in Munich, Germany

Company

A fast-growing security and compliance tech company that helps global customers achieve certifications and build scalable risk postures using AI-powered automation.

What you will do

• Independently manage a portfolio of mid-sized business customers to ensure they realize full product value.
• Establish long-term customer relationships, deliver product demonstrations, and optimize product usage.
• Engage with decision-makers and founders to align product value with their business priorities.
• Drive account expansion and retention throughout the entire customer lifecycle.
• Analyze customer behavior and usage to implement actions that maximize success.
• Collaborate with Marketing, Sales, Product, and Support teams to ensure a seamless customer experience.

Requirements

• Fluent German (C2) and English skills, both written and spoken.
• Must be based in or able to work in a hybrid setup in Munich, Germany.
• Strong communication skills and a passion for conducting product demonstrations.
• Proactive, independent work style with excellent prioritization skills.
• Strong interest in the compliance and security domain.

Nice to have

• Experience with software products and their development.

Culture & Benefits

• High degree of flexibility with tailored working hours and choice of work location.
• Growth opportunities via employee accelerator programs and personal training budgets.
• Environment valuing autonomy, rapid decision-making, and a flat hierarchy.
• Secure role in a dynamic scale-up within the expanding Security & Compliance market.