Enterprise Account Manager (SaaS)

Location: Berlin, Germany; occasional travel for onsite customer engagement is required.

Company

hirify.global provides a customer engagement platform for personalized cross-channel messaging, journey orchestration, and AI-powered marketing optimization.

What you will do

• Expand enterprise customer relationships and close cross-sell and upsell opportunities up to $100K in partnership with Account Executives.
• Analyze product usage to identify white space, new business units, and adoption opportunities.
• Partner with Account Executives, Renewals Managers, Customer Success Managers, and other internal departments.
• Coordinate resources to support feature exploration and customer adoption.
• Achieve quarterly upsell and renewal targets.
• Travel occasionally for onsite customer meetings and sales engagements.

Requirements

• 3+ years of experience in sales or account management, including SaaS sales.
• At least half of the experience must be in quota-carrying roles and working with companies with 2,000+ employees.
• Strong product knowledge, presentation skills, communication skills, accountability, and time management.
• Intermediate to advanced knowledge of Google Office, Microsoft Office Suite, and Keynote.
• Experience with Salesforce or another CRM used to manage sales pipelines.
• Ability to quickly learn new cloud applications and tools, with current knowledge of mobile, web, and email trends.

Nice to have

• Enterprise SaaS sales experience in mobile or marketing technology.
• Experience in a startup technology company.

Culture & Benefits

• Collaborative, transparent, and action-oriented working environment.
• Hybrid ways of working and a curated in-office experience focused on community and team connections.
• Competitive compensation that may include equity, retirement plans, and an employee stock purchase plan.
• Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
• Family services, equal paid parental leave, professional development support, and an annual learning stipend.
• Employee Resource Groups, volunteer opportunities, and donation matching.

Hiring process

• AI-assisted tools may support application screening, interview scheduling, interview recording, and interview note summaries.
• Recruiting teams remain responsible for hiring decisions, and candidates may request an opt-out or manual review where applicable.