Account Manager (Manila)

TL;DR

Account Manager (Client Services): Developing and maintaining long-term client relationships in brand publishing, SEO, content production, and paid media campaigns with an accent on proactive communication, quality oversight, and business growth. Focus on leading client briefs, coordinating delivery teams, ensuring on-brand work, and identifying upsell opportunities.

Location: Manila (Hybrid)

Company

Marketing agency specializing in brand publishing, SEO insights, content production, and paid media campaigns for long-term client partnerships.

What you will do

• Maintain day-to-day client communications, project status updates, and personal relationships.
• Take and review client briefs with the team to drive high-quality responses.
• Lead hirify.global's response to briefs and coordinate delivery teams.
• Provide regular client and internal project status updates.
• Monitor financial health of projects and accounts with project managers.
• Identify client objectives, challenges, industry developments, and growth opportunities.

Requirements

• Experience in client relations, account management, and quality control.
• Strong communication and interpersonal skills.
• Ability to understand client brands, industries, and competitors.
• Financial awareness and project tracking skills.
• Proactive mindset for business development and upsell ideas.
• Team collaboration and coaching abilities.

Culture & Benefits

• Proactive, can-do attitude with focus on great work and client success.
• Encouraged to contribute beyond core responsibilities.
• Performance reviews based on client relationships, growth, quality, and team fit.
• Team-oriented environment valuing core company values.