Director of Sales Operations - NDT

TL;DR

Director of Sales Operations (NDT): Building and scaling sales processes, go-to-market strategies, and revenue optimization for inspection services including NDT, Reliability, and Mechanical Integrity with an accent on pricing models, customer targeting, and sales-operations integration. Focus on designing dynamic pricing frameworks, conducting market analysis for growth opportunities, and implementing CRM and analytics tools to drive data-driven decisions and performance metrics.

Location: Marietta, GA (onsite). U.S. Persons only (ITAR requirements: U.S. citizens, permanent residents, refugees, or asylees). Travel up to 25%.

Company

Leading provider of testing, inspection, certification, and compliance services for manufacturing, power generation, aerospace, medical, and defense sectors with 2,100 employees across 95 U.S. locations.

What you will do

• Design scalable sales processes, go-to-market strategies, market segmentation, territory planning, forecasting, and KPIs.
• Develop dynamic pricing strategies, governance frameworks, and value-based pricing with operations.
• Identify customer segments, vertical markets, geographic opportunities, and business cases for new services.
• Lead sales and operations planning (S&OP), feedback loops, and capacity alignment for revenue goals.
• Oversee CRM implementation, BI dashboards, sales tech stack, knowledge transfer, and team mentoring.
• Manage account assignments, commission reviews, recruiting, and collaboration with inside sales/marketing.

Requirements

• 10+ years in sales/revenue operations or commercial strategy; 5+ years leadership.
• Proven scaling sales ops in services/technical industries ($100M-$500M revenue preferred).
• Expertise in sales processes, go-to-market, CRM (Salesforce/MS Dynamics), BI tools.
• Bachelor's in Business/Engineering preferred; sales/revenue ops certifications a plus.
• Strong leadership, communication, analytical, and change management skills.
• Pass drug screen, valid driver's license with clean record; U.S. Person (ITAR).

Nice to have

• Experience in inspection services, NDT, industrial services, or technical/science fields.

Culture & Benefits

• Full-time benefits: medical, dental, vision, 401k, vacation, personal time, bonuses.
• Standard office hours (M-F, 40+ hours/week) with flexibility; fast-paced environment.
• Advancement opportunities; EOE/AA/M/F/Vet/Disabled.