Sales Support Northern Europe

TL;DR

Sales Support Northern Europe (Benelux): Creating and managing quotations, validating purchase orders, and maintaining CRM/ERP systems to support sales team in Northern Europe with an accent on smooth ordering processes and customer experience. Focus on handling special pricing requests, coordinating with departments like legal and finance, and ensuring compliance with sales procedures.

Cluj Napoca, Romania

Company

Global leader in critical digital infrastructure, designing, manufacturing, and servicing solutions for connectivity and power with $6.9B in sales across 70 countries.

What you will do

• Create basic to intermediate quotes in C1 for products, services, and projects together with field sales.
• Validate purchase orders for accuracy, compliance, and documentation.
• Maintain customer data in Oracle Sales Cloud (OSC) and other systems.
• Manage Special Pricing Requests (SPR) and submit quotes timely to sales and customers.
• Liaise with customers, suppliers, sales, finance, legal, and operations via phone and email.
• Support sales with system issues and drive process improvements.

Requirements

• Bachelor’s degree.
• Minimum 2 years in client/team support role.
• Good level of English, both written and spoken.
• Proficient in Microsoft 360 (Excel, PowerPoint, Word, Outlook).
• Basic proficiency with CRM/ERP like Oracle Sales Cloud.
• Strong analytical skills, time management, and communication.

Culture & Benefits

• Team-oriented environment focused on customer satisfaction and long-term relations.
• Core principles: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.
• Strategic priorities: Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength.
• Behaviors: Own It, Act With Urgency, Customer-First Mindset, Think Big and Execute.