Account Manager

TL;DR

Account Manager (Restaurant Platform): Manage restaurant portfolios on Europe's leading booking platform, driving month-over-month revenue growth through personalized services, promotional strategies, and relationship building with an accent on revenue optimization, compliance, and user experience. Focus on negotiating win-win conditions, implementing action plans with sales and marketing, and achieving KPIs like revenues, promotions, and churn reduction.

Location: Gothenburg, Sweden

Company

Leading restaurant booking platform in Europe connecting diners and restaurants across 11 countries, part of Tripadvisor Group.

What you will do

• Drive revenue growth for your restaurant portfolio by selling hirify.global solutions and optimizing performance.
• Act as primary contact, building long-term relationships and providing support via email and phone.
• Develop promotional plans with marketing, including festivals, YUMS, and special offers.
• Negotiate conditions to improve restaurant margins and seat occupancy.
• Monitor compliance with T&Cs, quality policies, and ensure excellent user experience.
• Train restaurants on tools and relay user feedback to improve products.

Requirements

• Fluent in Swedish and English; additional languages appreciated.
• At least 2 years in account management or similar role.
• Self-driven, results-oriented with negotiation skills over phone.
• Strong understanding of revenue management and commercial levers.
• Analytical, creative, able to build trust and manage KPIs autonomously.
• Handle multiple projects and high-volume activity.

Nice to have

• Experience in internet, digital, or tech sector.
• Background in pitching promotions or deals.
• Managing high-volume calls (20–50 daily) and large portfolios (300–800 accounts).
• Thriving in fast-paced environments.

Culture & Benefits

• Awesome team in multicultural environment across 10 European offices.
• Flexible working environment and permanent contract.
• Competitive salary with bonus, transportation allowance, pension, life & disability insurance.
• Lifestyle benefits for activities, family, travel; Calm app access; parental leave (12 weeks paid).
• Continuous learning programs, team building events, amazing offices with dining and leisure areas.