Account Manager (German)

TL;DR

Account Manager (Sales): Driving the success and growth of top-performing sellers with an accent on onboarding, performance optimization, and upselling. Focus on enhancing customer profitability, identifying cross-selling opportunities, and managing high-value client relationships in e-commerce.

Location: Hybrid in Warsaw, Poland (3 days office, 2 days home)

Company

hirify.global provides e-commerce solutions focused on localization and growth for top-performing sellers.

What you will do

• Guide top-performing sellers through onboarding and their ongoing growth journey.
• Optimize seller performance to help them unlock full sales potential.
• Convert customers from free trial periods to paid packages by demonstrating value.
• Identify cross-selling opportunities to enhance customer profitability and satisfaction.
• Track all client interactions and actions accurately within Salesforce and other CRM tools.
• Represent the company with professionalism at industry events.

Requirements

• Full proficiency in German and English.
• Must be based in Warsaw, Poland to support the hybrid work model.
• Strong skills in effective communication and client engagement.
• Ability to negotiate or a strong desire to develop negotiation skills.

Nice to have

• Previous experience in Sales.
• Experience within the e-commerce industry.

Culture & Benefits

• Private medical health insurance for employees and loved ones.
• Multisport cards for employees and their families.
• Flexible start time between 8:00 AM and 10:00 AM.
• Hybrid work arrangement (2 days from home).
• Casual dress code and a fun, high-energy company culture.
• Anniversary program providing extra paid days off.