Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing client relationships and driving revenue growth through cross-selling and upselling of IT infrastructure and security solutions with an accent on customer retention and account expansion. Focus on proactively identifying client needs, monitoring adoption metrics, and executing strategic sales forecasts.

Location: Stockholm, Sweden

Company

hirify.global is a leading provider of AI-powered IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide.

What you will do

• Proactively engage clients to understand evolving business objectives and provide pre-emptive solutions to enhance customer experience.
• Identify and execute cross-sell, upsell, and expansion opportunities to drive revenue growth.
• Monitor usage metrics and address adoption hurdles using structured sales checklists and processes.
• Collaborate cross-functionally to act as the voice of the customer and influence continuous product improvements.
• Manage and create sales forecasts on weekly, monthly, and rolling 6-week cycles.

Requirements

• 2+ years of experience in SaaS sales, preferably within the Swedish market.
• Proven track record of exceeding sales goals in a metrics-driven, fast-paced inside sales environment.
• Experience with Salesforce CRM for managing leads, opportunities, and accounts.
• Strong organizational, interpersonal, and communication skills.
• Resilient, competitive, and coachable mindset.

Culture & Benefits

• High-growth environment with significant sales commission opportunities.
• Access to continuous education and training to enhance sales skills and product expertise.
• Supportive executive leadership and a consultative sales culture.
• Opportunity to work within a global company backed by leading private equity.