Account Manager (Creative/Advertising/Social)

TL;DR

Account Manager (Creative/Advertising/Social): Manage day-to-day client communications, briefs, feedback, and project delivery in a global in-house studio for a leading domestic appliances brand with an accent on social-first strategy, content, and campaign rollouts. Focus on coordinating cross-functional teams, tracking progress, flagging risks, and ensuring on-time, on-budget delivery across global and local markets.

Location: Amsterdam, Netherlands (Hybrid)

Company

World’s first specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands, partnering with 300+ clients in 40+ countries as part of The Brandtech Group leveraging AI technology.

What you will do

• Manage day-to-day client relationships as the main point of contact for delivery questions and updates
• Receive, clarify briefs, coordinate feedback rounds, approvals, and next steps across teams
• Own digital, social, and content projects from brief to delivery, tracking progress and flagging risks
• Coordinate between social, creative, production, and project management teams for clear direction
• Support resourcing, priority alignment, and identification of incremental account opportunities

Requirements

• 5+ years’ experience in account management or client services within a creative, digital, or production agency
• Proven experience managing multiple projects end-to-end
• Strong organisational skills with excellent attention to detail
• Confidence managing stakeholders and communicating clearly at all levels
• Experience creating and maintaining timelines, status updates, and delivery plans
• Comfortable in fast-paced environments with a proactive, solution-oriented mindset

Nice to have

• Experience working on global or multi-market accounts
• Exposure to social-first, content-led, or always-on delivery models
• Experience collaborating with offshore or distributed teams

Culture & Benefits

• Operate with agency pace and in-house depth in a newly built global studio
• Values: Ambitious, Imaginative, Inspirational, always learning and listening, Results-focused, pro-inclusive and anti-racist
• 12-month fixed-term contract with view to extend
• Equal opportunity employer committed to inclusive environment
• Ambitious environmental goals with science-based emissions reduction targets