Technical Systems Manager (Fintech)

TL;DR

Technical Systems Manager (Fintech): Shaping and developing core systems for Pension Risk Transfer (PRT) and Institutional Retirement business with an accent on technology and process improvements. Focus on enhancing customer experience, strengthening operational efficiency, and supporting digital workplace strategy.

Location: Hybrid in Hove, UK

Company

hirify.global (L&G) is a leading UK financial services group and major global investor safeguarding people’s financial futures since 1836.

What you will do

• Lead the delivery of accurate, compliant, and timely improvements to the ALPS Administration System using Agile methodologies.
• Collaborate with product owners, business experts, and senior stakeholders to gather requirements and shape robust technical solutions.
• Deliver enhancements and continuous improvements to core technical systems through effective analysis, specification writing, and testing.
• Drive continuous improvement using LEAN and Agile approaches while maintaining quality, control, and strong customer outcomes.
• Provide specialist PRT systems expertise to administration and loading teams, including supporting migration and new scheme activity.
• Review system and process changes to assess their impact on customer journeys and service delivery.

Requirements

• Experience delivering technology and process change within financial services or a similar environment.
• Strong knowledge of ALPS (or similar admin platforms), business analysis, and testing practices.
• Understanding of LEAN and Agile methodologies and how they support modern digital operating models.
• Experience managing risk, identifying issues, and contributing to effective resolutions.
• Good knowledge of Defined Benefit pensions and familiarity with the wider financial services sector.
• Highly collaborative approach with the ability to build strong relationships across teams and functions.

Culture & Benefits

• Opportunity to participate in an annual, performance-related bonus plan and valuable share schemes.
• Generous pension contribution.
• Life assurance.
• Healthcare Plan.
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service, with the option to buy and sell holiday.
• We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience.