Director, Healthcare Operations & Automation Virtuox (RCM, Customer Support, Logistics) (Healthcare)

TL;DR

Director, Healthcare Operations & Automation Virtuox (Healthcare): Building scalable operating models that unify diagnostic, logistics, and clinical workflows with an accent on automation, AI integration, and systems alignment. Focus on designing AI-enabled processes, ensuring regulatory compliance, and driving cross-functional integration for performance and scale.

Location: San Diego, CA, United States (onsite). Travel up to 25% a month.

Salary: $178,000 - $266,000 USD Annual

Company

Global medtech leader in sleep and respiratory care, integrating acquired capabilities like VirtuOx into enterprise infrastructure.

What you will do

• Build integrated operating frameworks unifying Sleepifi, VirtuOx, drop-ship, and emerging solutions with capacity planning and standardized processes.
• Design automated and AI-enabled workflows to modernize legacy processes and accelerate service delivery.
• Lead systems integration with hirify.global supply chain, engineering, product, and legal teams for optimal scale and compliance.
• Establish quality, compliance, and risk management frameworks with performance dashboards for leadership decisions.
• Shape long-range operational strategy, foster continuous improvement, and build high-performing teams.

Requirements

• 10+ years leading operations in healthcare services, diagnostics, digital health, or related.
• Demonstrated success building scalable operations across multiple sites or areas.
• Proven track record in digital transformation and deploying AI-enabled workflows.
• Deep understanding of healthcare regulatory requirements and clinical operations.
• Bachelor’s degree required; MBA or advanced degree preferred.
• Ability to travel up to 25% a month.

Culture & Benefits

• Comprehensive medical, vision, dental, life insurance, AD&D, short/long-term disability.
• Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits.
• 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), tuition assistance.
• Three weeks PTO first year, 11 paid holidays + 3 floating days, caregiver leave.
• Flexible work arrangements, growth opportunities, diverse and inclusive culture.