Senior Associate, Financial Benefits - Retirement (HR Tech)

TL;DR

Senior Associate, Financial Benefits - Retirement (HR Tech): Managing financial operations and the retirement program for a PEO platform with an accent on partner management, SOP creation, and complex case resolution. Focus on optimizing backend functionality, ensuring SLA compliance, and improving the benefits experience for customers.

Location: Remote (USA)

Salary: $70,215 – $83,050 per year

Company

hirify.global is a data-driven HR platform helping businesses manage employee benefits and payroll in a supportive, entrepreneurial environment.

What you will do

• Manage day-to-day operations and ensure the success of the retirement program.
• Resolve complex benefit inquiries and escalated cases from Customer Success and Sales teams within SLAs.
• Oversee and negotiate SOP creation and adherence in conjunction with third-party partners.
• Partner with Product, Engineering, and Legal teams to improve systems and resolve issues.
• Lead feature requests and use-cases to enhance backend functionality.
• Participate in internal and regulatory audits of partners, products, and systems.

Requirements

• Minimum 3 years of experience in a similar benefits administration role.
• Must be based in the USA.
• Advanced knowledge of Financial Benefits and direct experience with 401(k) plans.
• Experience working in fast-paced, data-driven environments and cross-functional partnership management.
• Proficiency with Jira and Confluence or similar software.

Nice to have

• SQL knowledge.
• QKA, RPF certification, or equivalent.

Culture & Benefits

• Welcoming, casual environment with a focus on camaraderie and openness.
• Comprehensive wellness program and company retreats.
• Detailed Total Reward Philosophy with diverse perks and benefits.
• Supportive culture that values grit, integrity, and simplicity.