Head Of Dental Billing (Healthtech)

TL;DR

Head Of Dental Billing (Healthtech): Building and scaling revenue cycle management (RCM) processes and automating billing tasks for a dental supply e-commerce platform with an accent on product guidance and operational scalability. Focus on integrating PMS systems, optimizing CDT code workflows, and developing scalable SOPs for an AI-driven billing platform.

Location: Hybrid (New York, NY) — 3 days in-office required

Company

hirify.global is a high-growth healthtech startup modernizing the dental supply procurement process through an AI-powered e-commerce platform.

What you will do

• Act as the primary Dental Billing Subject Matter Expert (SME) to guide the product team in automating billing tasks.
• Serve as the main point of contact for dentists and office managers to gather feedback and resolve billing issues.
• Develop and implement scalable standard operating procedures (SOPs) for interacting with the AI platform.
• Build and scale the billing organization, managing both full-time and outsourced team members.
• Monitor and report on KPIs to ensure the effectiveness of billing processes.
• Maintain up-to-date knowledge of ADA code changes and payer requirements.

Requirements

• Must be based in New York City (NYC) to collaborate with the founding team.
• 5+ years of experience in dental billing, handling complex claims, appeals, and end-to-end workflows.
• Expert knowledge of CDT codes and insurance archetypes (PPO, HMO, Medicaid).
• Deep familiarity with PMS systems including Dentrix, Eaglesoft, and Open Dental.
• Ability to thrive in a startup environment with ambiguity and rapid iteration.

Nice to have

• Experience with large Dental Support Organizations (DSOs) or boutique billing firms.
• Background as a Product Specialist or Implementation Lead at a health-tech company.
• Certification in Dental Billing (CPB) or Coding.

Culture & Benefits

• Competitive salary and early-stage equity.
• Comprehensive medical and dental coverage via Aetna and 401(k) via Empower.
• Unlimited PTO and paid parental leave.
• Collaborative "one team" culture with a strong bias for action.
• Fully stocked office kitchen and frequent team events.