Account Manager - Service/Repair

TL;DR

Account Manager (Service/Repair): Securing and maintaining service accounts and repair work while developing strong customer relationships to meet annual revenue goals with an accent on sales growth, account management, and proposal preparation. Focus on exceeding quotas, building BOMA relationships, developing capital plans, and ensuring knowledge of local elevator codes.

Onsite in Minneapolis, Minnesota, United States

Company

hirify.global is a leading provider of elevators, escalators, and related services.

What you will do

• Exceed sales goals and quotas using company tools for service growth and cancellation reduction.
• Manage service accounts by visiting Tier 1, 2, and 3 customers in assigned territory to build relationships and understand needs.
• Develop capital plans addressing customers' short- and long-term building requirements.
• Maintain knowledge of company products, training, manuals, and local elevator code requirements.
• Prepare repair job proposals by estimating costs, reviewing blueprints, and interfacing with operations.
• Prepare service contract bids and respond to customer questions on proposals.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum 1 year of business-to-business sales experience.
• Strong attention to detail, proactive follow-up, time management, organizational, and presentation skills.
• Demonstrated success in fast-paced environments and ability to build relationships with customers and colleagues.

Nice to have

• Salesforce experience.
• Ability to read and interpret architectural blueprints or drawings.

Culture & Benefits

• Medical, dental, vision coverage; FSA, HSA; supplemental plans.
• Company-paid short/long-term disability, basic life insurance, AD&D; optional additional coverage.
• Identity theft monitoring, pet insurance, EAP, tuition reimbursement.
• 401(k) with dollar-for-dollar match on first 5% contributed.
• 15 days vacation, 11 paid holidays, paid sick leave, up to 6 weeks paid parental leave after 90 days.