Business Operations Lead (Healthcare AI)

TL;DR

Business Operations Lead (Healthcare AI): Driving high-leverage, cross-functional initiatives to scale an AI intelligence platform for healthcare with an accent on operational efficiency and GTM strategy. Focus on redesigning implementation workflows, defining pricing and packaging, and standing up RevOps infrastructure to move company KPIs.

Location: Remote-friendly (must be based in the US), with a San Francisco HQ

Salary: $170,000 – $200,000 per year

Company

hirify.global is building an AI intelligence platform that removes administrative burdens from healthcare providers to improve clinician experience and ROI for health systems.

What you will do

• Lead high-leverage, cross-functional initiatives from scoping and stakeholder alignment through execution and handoff.
• Redesign implementation workflows to increase site go-live throughput.
• Define and pilot pricing and packaging strategies, including SKUs and tiers, to measure impact on close rates.
• Develop product launch playbooks (Alpha → Beta → GA) covering rollout, enablement, and client education.
• Establish RevOps infrastructure, including pipe-to-revenue models and rep performance dashboards.
• Launch finance tooling MVPs for license management and automated monthly true-ups.

Requirements

• 4–8 years of experience in top-tier consulting, BizOps, strategy, or founder/operator roles with clear 0→1 delivery.
• Proven track record of owning cross-functional initiatives like pricing, segmentation, or RevOps programs.
• Strong analytical capability with proficiency in Excel/Sheets and the ability to interpret SQL/BI output.
• Excellent executive communication skills for writing crisp memos and managing stakeholders.
• Systems thinking approach to turn messy processes into durable mechanisms, SLAs, and dashboards.
• Eligibility to work in the US (implied by 401k and US-based health system focus).

Nice to have

• Experience in healthcare or other heavily regulated industries.
• Hands-on familiarity with modern data stacks such as Snowflake, dbt, and Sigma.
• Experience building operating cadences within high-growth SaaS startups.
• Familiarity with CRM and RevOps tooling.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage for employees and dependents.
• 401(k) plan with a company match of up to 3% of base salary.
• Remote-friendly environment with full equipment provisioning and an SF HQ.
• Flexible time off with no annual cap and an annual holiday shutdown from Dec 24 to Jan 1.
• Annual and team-wide off-sites with travel, lodging, and meals covered.
• High-ownership, high-trust culture focusing on mission-critical AI technology.