IT Support Specialist

TL;DR

IT Support Specialist: Manage IT support tickets and maintain IT environments across Copenhagen and Odense offices with an accent on administering core platforms like Okta, Atlassian, Azure & Intune, Google Workspace. Focus on resolving issues effectively, supporting Mac and Windows hardware, and contributing to IT projects delivering new technology.

Location: Hybrid in Copenhagen, Denmark (minimum 3 days onsite per week). Must be already based in Denmark or have existing work authorization for Denmark. No relocation support.

Company

Fast-growing technology company revolutionizing public procurement by connecting public buyers and suppliers seamlessly.

What you will do

• Manage and resolve IT support tickets, prioritizing effectively
• Maintain IT environments in Copenhagen and Odense offices
• Administer core platforms including Okta, Atlassian, Microsoft Azure & Intune, Google Workspace
• Contribute to IT projects for upgrades and new technology rollout

Requirements

• 3+ years experience in IT support or systems administration
• Hands-on experience with Okta, Atlassian, Azure & Intune, or Google Workspace
• Experience managing Mac and Windows hardware
• Professional level English (written and spoken)

Nice to have

• Ability to explain technical concepts to non-technical users
• Strong troubleshooting and proactive problem-solving
• Initiative to improve processes
• Handling sensitive data with discretion

Culture & Benefits

• Hybrid work supporting work-life balance
• Health and insurance plans, pension, paid parental leave
• Social events and competitive salary
• Collaborative, inclusive international team across Nordics and Europe
• Continuous growth and trust-based culture