IT Support Specialist

Location: Copenhagen, Denmark; hybrid with a minimum of 3 days onsite at the office and occasional travel to the Odense office.

Company

A technology company developing a public procurement platform that connects public buyers and suppliers.

What you will do

• Provide day-to-day enterprise IT support, handle service desk requests, and manage team administration.
• Act as the technical point of contact between the Copenhagen and Odense offices.
• Maintain and support Okta, Atlassian products, Setyl, Microsoft 365, Azure, Intune, and Google Workspace.
• Build and maintain automations with PowerShell, Claude Code, AWS, APIs, and AI tools.
• Contribute to IT projects and new technology deployments.
• Plan and prioritise workload independently against business goals.

Requirements

• At least 3 years of experience in enterprise IT support or systems administration.
• Experience with Microsoft and Google environments, troubleshooting, and automation.
• Ability to explain technical concepts to non-technical colleagues.
• Experience supporting audiovisual and meeting room equipment.
• Already based in Denmark or holding existing work authorization for Denmark; relocation support is not provided.

Nice to have

• Experience in a private equity- or venture capital-backed company with a complex environment.
• Experience writing business cases, structuring project delivery, or conducting research.
• Knowledge of on-premises and legacy infrastructure, including Active Directory and VPN.
• Experience supporting a Google Workspace to Microsoft 365 migration.
• Experience using Claude, ChatGPT, or similar AI tools for research and automation.

Culture & Benefits

• Hybrid work designed to balance flexibility and collaboration.
• Health and insurance plans, which may vary by country or office.
• Pension plan and paid parental leave.
• Social events and competitive salary packages.
• International environment focused on growth, trust, and collaboration.