Business Solutions Manager (Medtech)

TL;DR

Business Solutions Manager (Medtech): Leading business solutions for US Health Insurance clients by bridging high-level business goals with technical deployment of FHIR-based data platforms with an accent on financial health, client retention, and strategic expansion. Focus on managing client relations in Claims and Quality, identifying upselling opportunities, and ensuring product evolution matches market requirements.

Location: Must be based in the United States

Salary: $110,000 - $150,000 a year

Company

hirify.global is a leading FHIR-based healthcare data liberation platform used in over 20 countries to improve global health outcomes.

What you will do

• Lead strategic reviews to map technical delivery to client business outcomes for significant US Health Insurance clients.
• Manage the financial health, retention, and strategic expansion of an assigned client portfolio.
• Build and maintain strong relationships with client business leaders in Claims, Quality, and Member Experience.
• Collaborate with Sales and Customer Success to identify and qualify cross-selling and upselling opportunities.
• Monitor contract boundaries and lead the renewal process to maintain high Net Promoter Scores (NPS).
• Gather field intelligence to help executives ensure product evolution matches shifting client requirements.

Requirements

• Must be based in the United States.
• 8+ years of experience in account management, product management, or equivalent working with Payers (Health Plans).
• Functional knowledge of healthcare interoperability and FHIR standards.
• Deep understanding of CMS regulatory bodies and their business impact on Payer organizations.
• Experience leading Executive Business Reviews (QBRs) focused on strategic business value.
• Exceptional verbal and written communication skills for translating technical matters to non-technical audiences.

Nice to have

• 1+ years of people leadership or people management experience.

Culture & Benefits

• Fully remote work environment.
• Flexible time away policy including PTO, personal, and sick days.
• Competitive salary and comprehensive health/medical benefits.
• 401K employee contribution.
• Access to FHIR Study Program and Skillsoft learning.
• Employee Assistance Program, Life, and Disability insurance.