Technical Implementation Manager (Healthtech)

TL;DR

Technical Implementation Manager (Healthtech): Leading the full client implementation lifecycle for a health insurance platform with an accent on onboarding health plan clients and managing technical workstreams. Focus on coordinating API/EDI integrations, managing UAT, and building scalable deployment playbooks.

Location: Remote (Must be based in the USA)

Salary: $100,000 - $145,000

Company

hirify.global is transforming health insurance with Dynamic Copay, building the infrastructure that allows members to see transparent, upfront prices for medical care.

What you will do

• Lead the full client implementation lifecycle from kickoff through go-live.
• Manage implementation timelines and coordinate internal and external stakeholders.
• Oversee technical integration workstreams, including API connections and EDI feeds.
• Coordinate internal and client UAT and validation processes to ensure correct platform configuration.
• Build scalable implementation processes and playbooks to improve future deployments.
• Identify risks and blockers early to ensure successful and on-time launches.

Requirements

• 3–7+ years of experience in client implementation, delivery, or operations within healthcare technology or enterprise SaaS.
• Strong understanding of health plan or TPA operations, including claims administration and benefits.
• Experience coordinating complex implementations across multiple organizations or teams.
• Must be based in the USA.
• Exceptional organizational and communication skills.

Nice to have

• Experience with payer systems such as Facets, HealthEdge, QNXT, or Javelina.
• Familiarity with healthcare data exchanges such as EDI transactions (834, 837).
• Experience working in a high-growth startup environment.

Culture & Benefits

• Equity and competitive total rewards package.
• Unlimited PTO with a mandatory minimum of 12 days.
• 401(k) with company matching.
• Comprehensive medical, dental, and vision insurance.
• Computer and home office stipend.
• Fully remote work environment with quarterly company meetings.